Arcotemo
21st June 2004, 15:46
This is in regards to the recent appeal you submitted to in-game support for Dark Age of Camelot. You may view your appeal text below.
Unfortunately, In-Game Support is unable to grant encounter credit to players who did not receive the expected credit for that particular encounter. There are several possible reasons this transpired, many times because players aren't meeting certain criteria for the encounter, whether it's a geographical/locational requirement, an XP/MLXP requirement, one requiring that you've previously completed prior encounters, etc. There are also instances where players perform specific actions that preclude them from receiving credit, OR NOT performing certain specific required actions.
Additionally, players who have gone linkdead prior to encounter completion cannot be awarded credit due to their absence at the time credit is awarded to the applicable group and/or battlegroup, etc.
As such, we cannot grant any such credit, regardless of the situation. You are encouraged to attempt the encounter again, perhaps rechecking to make sure that you're meeting the designated criteria.
If you feel that an encounter mob is, in fact, bugged, then you are encouraged to submit a detailed [bug report] to our Bug Team including all appropriate information. You may also email them at cambugs@darkageofcamelot.com, should you require more space than the text delimiter ingame will allow.
We apologize for the inconvenience, and thank you for playing DAoC
Unfortunately, In-Game Support is unable to grant encounter credit to players who did not receive the expected credit for that particular encounter. There are several possible reasons this transpired, many times because players aren't meeting certain criteria for the encounter, whether it's a geographical/locational requirement, an XP/MLXP requirement, one requiring that you've previously completed prior encounters, etc. There are also instances where players perform specific actions that preclude them from receiving credit, OR NOT performing certain specific required actions.
Additionally, players who have gone linkdead prior to encounter completion cannot be awarded credit due to their absence at the time credit is awarded to the applicable group and/or battlegroup, etc.
As such, we cannot grant any such credit, regardless of the situation. You are encouraged to attempt the encounter again, perhaps rechecking to make sure that you're meeting the designated criteria.
If you feel that an encounter mob is, in fact, bugged, then you are encouraged to submit a detailed [bug report] to our Bug Team including all appropriate information. You may also email them at cambugs@darkageofcamelot.com, should you require more space than the text delimiter ingame will allow.
We apologize for the inconvenience, and thank you for playing DAoC
