Yesterday (June 14), we learned that a hacker gained unauthorized access to the decade-old BioWare community server system associated with the Neverwinter Nights forums. We have taken appropriate steps to protect our consumers' data and launched an ongoing evaluation of the seriousness of the breach. We have determined that no credit card data was compromised, nor did we ever have or store sensitive data like social security numbers. However, hackers may have obtained your user account name and password, email, password, country and date of birth. As a result, we have disabled your legacy Bioware Account. To create a new account please visit social.bioware.com.
We take the security of your information very seriously and regret any inconvenience this may have caused you. If your username, email address and/or password on the Neverwinter Nights forums are similar to those you use on other sites, we recommend changing the password at those sites as well. We advise all of our fans to always be aware of any suspicious emails or account activity and report any suspicious emails and account activity to Customer Support at 1-866-543-5435.
If you have questions, please visit our FAQ at
http://support.ea.com/app/answers/detail/a_id/5367 or contact Customer Support at the phone number above.
Aaryn Flynn
Studio GM, BioWare Edmonton
VP, Electronic Arts
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