Unfortunately we cannot offer support in Italian.
This account was recently identified as being involved in actions deemed inappropriate for World of Warcraft. This conclusion was reached based on the results of a thorough investigation and therefore, the account has been closed.
The account was closed because of exploitation of the PvP Battlegrounds and the honor system.
Following a review of your case, we can confirm that the evidence presented was correct, and that the subsequent action taken was appropriate. Should you believe someone other than yourself has committed a violation while using this account, the sanction would still apply, as our action is taken against the account, not the individual.
Our decision in this matter stands, and will not be overturned.
Please note, it is our policy never to reveal details regarding account investigations, beyond the information given in the original notice mail, for pri vacy and security reasons.
We now consider this matter closed, and would not look to enter into further communication on the matter.
If you wish to review our current Rules and Policies, they can be found at:
http://www.wow-europe.com/en/legal/termsofuse.html
Regards,
Zaougher
Account Administration Team
Blizzard Entertainment Europe
http://www.wow-europe.com/en/
Please note: A Blizzard Employee will never request the password to your account or to your e-mail address.